Frequently Asked Questions

How often will my subscription be re-billed?

All subscriptions are auto renewing. Subscribers who are on the "Month To Month" plan will be re-billed on the first of every month. Subscribers on the "3 Month Prepay" plan will be re-billed on the first of the month after you receive your third box. 

When is the cutoff date to order for the month? 

Customers who subscribe by the 18th will receive a shipment for that month. All orders placed after the 18th will be shipped the following month.  

When will I receive my box? 

We start shipping on the 18th of every month. This is to ensure that we give new customers a chance to subscribe and make sure your box has enough time to reach its destination before the end of the month. 

Need to cancel?

No Problem! Canceling is very easy just click on the "my account" tab and follow the steps from there.